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Terms & Conditions

Prices:

All prices are in Canadian funds.

Payment Options:

We accept Visa, MasterCard, Discover and PayPal.
Sorry, we do not accept cheques or offer C.O.D service (Cash On Delivery). Stockade does not offer "on account" purchases (the exception is for schools and institutions for orders with a purchase order number and a subtotal over $30, in these situations actual shipping charges will be added to the invoice).

Taxes:

Orders are subject to taxes based on your provincial rates and regulations of your shipping destination.

Minimum Order:

Stockade has a minimum order requirement of $30 (before taxes & shipping), if your order is under this amount there will be a $3 service charge applied. Note: orders shipped to the USA must reach this minimum order requirement.

Shipping:

Stockade ships all across Canada and throughout the Continental USA. For shipping fees please visit: Shipping and Delivery information.

Special Shipping Services:

Canada Post special services such as "Card for Pickup" can be added to your order. View Shipping and Delivery information for more options. To request one of these services please simply make a note in the "comments" during checkout.

US Orders:

All orders being sent to a U.S. address will be charged in Canadian dollars and charged actual shipping. If import duties or taxes become applicable to any international shipment they will become the responsibility of the customer. Stockade is not responsible for delivery delays due to customs. Note: orders shipped to the USA must reach a minimum order amount of $30 (before taxes and shipping).

Discounts:

You can save money when combing like items. For more information visit Bulk Purchase Discounts & Min-N-Match Discounts.

Privacy Policy:

Stockade values your privacy and has a strict privacy policy in place. For information about our Privacy Policy please click here.  

Damages/Shortages:

If you receive a damaged or incorrect item please contact us within 10 days of receipt.

Returns:

For information about our return policy please click here

Holidays:

Stockade will be closed on the following days:
Thanksgiving Day: Monday, October 14, 2024
Christmas Holidays: December 25 - 27, 2024
New Year's Day: Wednesday, January 1, 2025
Family Day: Monday, February 17, 2025
Good Friday: Friday, April 18, 2025
Victoria Day: Monday, May 19, 2025
Canada Day: June 30 & July 1, 2025
Summer Shutdown Week: July 28 - August 1, 2025
Civic Day: Monday, August 4, 2025
Labour Day: Monday, September 1, 2025

Newsletter:

Sign up for information on new products & special offers. Please enter your email address in the "subscribe to our newsletter" field located at the bottom of this page.

 

All prices shown are in Canadian funds
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