All orders are shipped from Stockade's warehouse in Guelph, Ontario. Orders are normally sent out within one business day of receipt. To take advantage of Stockade's Flat Rate shipping fees, most customers choose to have their orders sent with Canada Post Expedited Parcel service, see details below.
Notice Canada Post Shipping Delays:
Please note: Canada Post is advising customers to expect delays with their parcel deliveries. They are experiencing large parcel volumes (similar to the holiday season) and with combined safety measures it is taking them longer to process orders. Please anticipate a delay in the expected delivery date. Thank you.
Flat Rate Shipping:
For your convenience, Stockade offers a Flat Rate shipping fee for Canada Post Expedited Parcel Service based upon your location. The standard of delivery in Ontario is 1-3 business days* and 3-12 business days* for all other provinces. Please view the map below to determine your flat rate shipping fee.
Flat Rate Shipping Locations:
- $9 - Ontario & Quebec
- $10 - Saskatchewan, Manitoba, Nova Scotia, Prince Edward Island & New Brunswick
- $12 - British Columbia, Alberta & Newfoundland
Actual Rate Shipping Locations:
- Yukon, Northwest Territories, Nunavut - Actual shipping charges will apply (an estimate will be provided at time of checkout)
- USA - Actual shipping charges will apply (an estimate will be provided at time of checkout). Note: Orders shipped to the USA must reach a minimum order requirement of $30 before shipping charges.
- Air Stage locations - Actual shipping charges will apply. If you live in an Air Stage location you will most likely already know. Examples of Air Stage locations are Kasabonika, Ontario and Tuktoyaktuk, Northwest Territories. We can call you with the shipping charges prior to shipping if you wish.
Faster Shipping Methods:
The following shipping methods are available for those that require faster service than Canada Post Expedited Parcel Service. For these methods the actual shipping costs will be added to your invoice at time of shipping. If you wish to be notified of the actual amount prior to shipping, please make a note in the "comments" section.
Canada Post Xpresspost is available and a shipping estimate will be displayed on the checkout page (note that this is an estimate only and that actual shipping fees will be charged at the time of shipping). The standard of delivery by Canada Post Xpresspost in Ontario is 1-2 business days* and 3 business days* for all other Provinces.
Purolator Courier and Canada Post Priority are available by request. To choose one of these options please checkout with Stockade's flat rate shipping and make a note in the "comments" section during checkout. Please note: Purolator cannot ship to P.O. box numbers and a street address will be required.
Canada Post Special Delivery Services:
The following options can be added to your order at time of checkout.
"Card for Pickup" - with this service your parcel is delivered directly to a postal outlet. If you will be away during the day, this means you can get your parcel at your convenience and avoid the delay of a "delivery attempt" to your address. This is a free service offered by Canada Post.
"Signature Required" - There is an additional $1.75 charge for this service from Canada Post and will be added to your invoice at the time of shipping. This is especially useful for workplace deliveries or multi-address residences where a signature of the person accepting the parcel is obtained.
"Leave at Door & Do Not Card" - Canada Post will drop your parcel at your door. Stockade does not recommend or endorse this method and will consider your parcel "delivered" when it leaves our warehouse.
Please note: Stockade has a minimum order requirement of $30 (before taxes & shipping), if your order is under this amount there will be a $3 service charge applied. Orders shipped to the USA must reach this minimum order requirement.
Self Pick Up Orders:
While the retail store remains closed, local customers have the option of Next-Day Order Pick-up. Orders placed before 3pm will be available for self pick-up the next business day between the hours of 10am to 3pm. When completing an order online choose the shipping option of "Next-Day Order Pick-up". When your order is ready for pick-up you will receive automated an email message saying your order has shipped - this indicates that it is ready for pick it up. If you would like a phone call when it is ready please make a note in the "comments" section when completing your order.
* A business day is Monday-Friday, excluding Holidays and does not include the actual day of mailing.