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Return Policy

We guarantee our products and service.

Stockade has a 60 day "no questions asked" policy for returns (exceptions: books, plans, knitting needles & crochet hooks, discontinued and retired items, sale items and custom laser cut items). To obtain a preauthorization number and return instructions please call 1-800-463-0920 or email [email protected]. Items will not be accepted without an authorization number. Item must be in its original condition. Items received over 60 days from invoice will result in a 20% restocking fee. Once we receive your return we will reimburse you for the full amount of the product (please note: customers are responsible for their return shipping costs). If you have any questions please contact us at [email protected].

All prices shown are in Canadian funds
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