Return Policy

We guarantee our products and service! Stockade has a 60 day "no questions asked" policy for returns (exceptions: books, plans, sale items and custom laser cut items). To obtain a pre-authorization number and return instructions please call or email us (items will not be accepted without an authorization number). Item must be in its original condition. Once we receive your return we will reimburse you for the full amount of the product (please note: customers are responsible for their return shipping costs). If you have any questions please contact us. Shortages or errors must be reported within 10 days of receipt.