We guarantee our products and service!
Stockade has a 60 day "no questions asked" policy for returns (some exceptions apply, see below). If you are not satisfied just return the items in original condition to us and we will issue a credit coupon or a cheque for the full amount. It's as simple as that.
Books, plans, discontinued items, sale items and custom laser cut items cannot be returned.
How to return an item:
Please call 1-800-463-0920 or email email@example.com to obtain a preauthorization number and return instructions. Items will not be accepted without an authorization number. Items received over 60 days from invoice will result in a 20% restocking fee. If you have any questions please contact us at firstname.lastname@example.org.