Terms & Conditions

Ordering Information:

All prices are in Canadian funds.

Payment Options:
We accept Visa, MasterCard, Discover and PayPal. Sorry, we do not accept cheques or C.O.D service (Cash On Delivery). Stockade does not offer "on account" purchases (the exception is for schools and institutions for orders with a purchase order number and a subtotal over $50, in these situations actual shipping charges will be added to the invoice).

Orders are subject to taxes based on your provincial rates and regulations of your shipping destination.

Minimum Order:
There is a $3 service charge if your order is under $25 before taxes.

Special Services:
Make a note in the "Comments" section of the Checkout Page if you'd like your parcel "Held for Pickup" at your local Postal Outlet. This free service is convenient for people who are away during the day as you can pick up your parcel when you are ready.

Shipping Destinations:
Stockade ships all across Canada and throughout the Continental USA.

US Orders:
All orders being sent to a U.S. address will be charged in Canadian dollars. If import duties or taxes become applicable to any international shipment they will become the responsibility of the customer.

Discount Information:

Bulk Purchase Discounts:
Bulk purchase discounts are available for some products. On these items you can save 10-20%. For example, the individual purchase price of Snowflake #PLY301 is 35 but it can be purchased for as little as 28. When 12 to 24 of this item is ordered you will receive a 10% discount. For maximum savings, you can purchase 25 or more to save 20%. Remember - the more you purchase, the more you save! Please note that this discount applies to "same item" sales. Styles and sizes cannot be "mixed and matched".

Mix-N-Match Discounts:
You can mix & match a variety of products to receive discount prices on small quantities. Any of the items listed that contain "Mix and Match Discount" can be combined in single units with like items to fill the bulk quantity requirements.

For instance buy six different Mini Quartz Clock Movements and get a 10% discount, buy 12 and get a 20% discount.

The Mix & Match Discount applies to the following:
DecoArt Americana 2oz Acrylics
Delta Ceramcoat 2oz Acrylics
Royal Soft Grip Brushes
Mini-Quartz Clock Movements

Privacy Policy:

Please note: Stockade has a strict privacy policy and will never share or sell your personal information to third parties.


Thanksgiving Day - October 13, 2014
Christmas & Boxing Day - December 25 & 26, 2014
New Year's Day - January 1, 2015
Family Day - February 16, 2015
Good Friday April 3, 2015
Victoria Day May 18, 2015
Canada Day July 1, 2015
Summer Shutdown: July 27 August 2, 2015
Labour Day September 7, 2015

Information about our Laser Cutting Service:

Because Stockade has its own laser cutter, we have complete flexibility to design and manufacture current trends, basic geometrics and specialty pieces for the Decorative Painting community. We currently cut shapes for many of the books and painting packets that you see in the market today. As well, we cut specialty items for designers and community groups to use in their own creations.

The following are some of the ways Stockade can help you:

1) Pieces for Publication: Stockade works with you to design an original surface for a future book or painting packet. At your discretion, the surface can either be made available to the general public at the time of creation or it can be held until your book or painting packet is published.

2) Specific shape request: Planning a wedding or need a special shape for a summer camp? Simply supply a clear line drawing, exact measurements, the quantity needed and the date required. We will provide you with a quote.

It is Stockade's goal to promote both Decorative Painters and the painting industry. We feel that if your surface is widely available, it will greatly increase sales of your book or painting packet. Stockade does not want to limit your sales in any way. For this reason, we do not ask or expect to be your exclusive cutter. This policy is beneficial for the Decorative Painting industry and therefore benefits us all.

Because every design is unique and original, Stockade will give a special quote on each submission for cutting and/or engraving. Our standard material is 1/8" Baltic Birch plywood, which provides a smooth, strong painting surface. Cost and quantity will depend on the size of the piece and on how detailed the item is. Please note, there is a minimum $40 order requirement per custom piece.

In addition to the drawing, please supply the quantity required and the date required (allow two weeks minimum). Indicate clearly where any holes and/or cutout portions are located. The drawing should have at least two dimensions listed (i.e. height and width) so we can size your surface correctly. Please note that specialty laser cutting orders require a minimum 50% deposit prior to cutting. No returns/refunds.

If the shape is a straight geometric cut (square, rectangle, circle etc), we can give a quote without a drawing as long as exact measurements are given. However, for a detailed or "freeform" design, we would require a full size drawing. Stockade can also work with you on designs if you have an "idea" but not a drawing.

Submissions can be made by sending PDF images by email or drawings by mail or fax. Images must be your original artwork or not otherwise copyrighted.


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